Tourism Law


Today, tourism operators have to deal with very specific and complex regulations that combine tourism law, consumer law, civil law, commercial law, without forgetting the dimension relating to personal data and compliance with the GDPR. All of this in an uncertain health context implying a flexibility currently not foreseen by the applicable texts.

Our department is composed of experts in tourism law who know how to respond to the needs of professionals in the sector, whether they are established abroad or in France, and whatever their issues may be: regulatory, commercial or contentious, whether in their relations with the administration (Atout France), between professionals (BtoB) or with consumers (BtoC). 

We work with best friends lawyers from all over the world who have a strong expertise in tourism law.


  • Analysis and follow-up of process to act travel agent in France or abroad (financial guarantee, civil liability insurance, registration with Atout France or its foreign equivalents)
  • Contractual strategy and drafting of supplier contracts (liability issues, cancellation, force majeure, etc.)
  • Drafting of general terms and conditions with consumers 
  • Implementation and validation of promotional operations 
  • GDPR compliance taking into account the specificities of the sector
  • Processing and use of customer data (sales promotion, profiling, commercial offers, contests, sponsorship, retention period, etc.)
  • Management of consumer disputes (delay, cancellation, Covid-19 vouchers, etc.)
  • Management of litigation against consumer associations (unfair terms, unfair commercial practices, etc.)
  • Management of investigations of French Economic Authority (DGCCRF / DDPP)